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Monday, March 06, 2006

Something good about outsourcing to India?! Shock, horror!

Re:Dollar is king(Score:5, Informative)
by twiddlingbits (707452) on Saturday March 04, @08:46PM (#14849874)

You obviously have not been paying attention. Dell caught hell for lousy customer service outsourcing to India, and they saw repeat Sales drop. They have since moved a lot of the call centers back to the USA. If you want CHEAP go with Dell, but if you are a business beware the consequences. If you want ultra-reliable machines with enterprise level features then you need Sun or IBM servers, or the DL series from HP.

India is a great place for development,as they have very skilled programmers for cheap wages and "tech speak" has less problems with the language barriers than customer service.

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